Policies

Returns and Refund Policy

Customized, sharpened, and used blades and equipment are not eligible for return or refunds. Please ensure your order is correct before submitting. If you have any questions you may consult with us before ordering. New equipment in its original packaging and in new condition may be returned within 14 days of receipt. Shipping costs and costs returning any items are not refundable.

Re-profiling Policy

If you have purchased a custom profile and prefer to switch to a different one we offer a discounted custom profile refresh service. Some time limit exclusions apply. See the full product page for additional details.

Delivery Policy

We currently ship to US and Canada. Orders can be shipped via a variety of which can be selected and checkout. We currently support USPS, UPS, and Fedex shipping options though unless specified otherwise they will be sent via UPS. Contact us for local pickup options.

Orders are processed sequentially based on the date received. Contacting us the day your blades arrive to get an estimated turn around time will not speed up your order. During normal volume orders will be processed and shipped within 24-48 hours. During peak season, holidays, and high volume periods order processing will take additional time. Please be patient and plan ahead. We take time to ensure all orders are done properly and to the highest degree of quality.

Cancelation Policy

Profiling orders and new steel cannot be canceled. Once an order is placed the blades are sourced and processed and can no longer be returned. Therefore, we do not accept cancelations. If you need to make a change to your order please contact us immediately and we can attempt to reconcile your issue as a courtesy.

Terms of Service

Users and customers of this site shall fully indemnify, hold harmless and defend K & K Skate and its directors, officers, employees, agents, stockholders and Affiliates from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs and expenses (including but not limited to reasonable attorney’s fees and costs), whether or not involving a third party claim, which arise out of or relate to any act or omission of K & K Skate.

In the case of a criminal proceeding, the users and customers of this site will indemnify K & K Skate against all amounts including, without limitation, Expenses, judgments, fines, settlements, and other amounts actually and reasonably incurred by K & K Skate.